Club Wyndham Harbour Lights

For this trip, my family and I stayed here for 4 days in a large single room with a comfortable sleeper sofa. The staff was great and very helpful with whatever we needed. We love San Diego, so the location for us was great. The parking was a good price considering the pricing in other cities. The valet staff were extremely helpful and friendly. I would definitely come back and recommend if you are going to San Diego.

Awesome experience! I’m BIG on customer service and they nailed it! Prior to arrival I received a text confirming details of my stay. They have a VIP chalk board for guests with your name that makes you feel special. Harmony checked me in and was fantastic. She was patient, kind and knowledgeable. I was able to check in early from a long flight and prepare for the conference I was attending at the convention center. A plethora of local restaurants to choose from. Homeless are around but unavoidable. Felt safe with key card access to the hotel. My room was clean and quiet, it had a kitchenette area that was a plus. Will definitely return next time I’m in San Diego.

I live in a city so I didn't feel uncomfortable in this location but I wouldn't recommend it. Our room faced 5th Ave so there was a good amount of noise and people yelling in the middle of the night. It didn't keep us up but you know it's bad when the hotel leaves sleeping aids in the room. I'm used to noise but it's just not pleasant on vacation. The on-site parking option is valet service and is $40/night. It's very unpredictable. Sometimes it takes 15 minutes to get your car, sometimes 30 minutes, sometimes they never notify you. You have to go around the block as well and there's no seating while you wait. It's tough if you're with someone who can't stand for long periods of time. Otherwise the staff was super nice and everything in the room was fine.

Let me say that the customer service was the best part. I was skeptical about writing a review but here it is. First off they charged me an extremely high amount of points to stay here. Secondly no pool or jacuzzi. Thirdly rats running rampant and dead animals in the street in front of the establishment. Forth, be prepared to pay $40 a day to park in a crowded parking lot or vallet park. Cleanliness of room wasn't that good. Not to mention them putting my room right next to the elevator. I asked to be moved but was denied. The smell outside is horrific. Gun shots in the middle of the night WITH THE HELICOPTER CIRCLING which is why they probably provide ear plugs. NOT A SAFE ENVIRONMENT. TRANSIENTS ALL AROUND. I wish I never booked this stay. Wyndham you definitely need to compensate for this one, I'm going to need my points back. DO NOT BRING YOUR KIDS HERE. So disappointing. WILL NEVER REFFER OR RETURN TO THIS LOCATION. Don't even talk about accessibility. This place is hard to find with all the streets blocked off. Wyndham feel free to call me when you respond to this review and say your working on improving.